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By ordering our services in any way you are agreeing to be bound by our terms and conditions below.
We want to provide the best possible service to our customers and to do so, we have to set forth some guidelines for everyone to follow. Even if you place your order by phone, you are bound by these terms and conditions. These terms and conditions override any email, chat session, or contact of any kind with any of our staff. This Registration Agreement ("Agreement") also sets forth the terms and conditions of your use of this site to register a domain name on the Internet. This Agreement will become effective when accepted by both parties.
All services provided by us may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States, Federal, State, City, Country or Province law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless SavingWebHosting from any claims resulting from the use of the service which damages the subscriber or any other party.
Pornography and sex-related merchandising and material is prohibited on all sites hosted by SavingWebHosting. This includes sites that may infer sexual content, or links to adult content elsewhere. SavingWebHosting will be the sole arbiter in determining violations of this provision. If pornography is found on our server, the offending domain will be deleted immediately with no warning and no refunds of money will be given.
Also prohibited are sites that promote any illegal activity or present content that may be damaging to SavingWebHosting servers or any other server on the internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
Pirated software
Hacker / Cracker programs or archives
Warez sites
SavingWebHosting will be the sole arbiter as to what constitutes a violation of this provision.
Spamming, or the sending of unsolicited e-mail or message board posts including, without limitation, commercial advertising and informational announcements, from our server(s) or using an e-mail address or domain that is maintained on an SavingWebHosting machine as reference in that spam is STRICTLY prohibited. Domains and sites are subject to being canceled immediately off of our server as well as fined no less than $500 US. A user shall not use another site's mail server to relay mail without the express permission of the site. SavingWebHosting will be the sole arbiter as to what constitutes a violation of these provisions.
To reduce loads on our servers we have imposed a restriction on how many times you may check your e-mail in an hour. This limit is 60 times. This does not mean that you will lose any e-mail during that given time, it just means that you cannot sit with your e-mail program open and hit the receive button every 30 seconds.
To reduce the possibility of spam and to reduce the load on our servers we have imposed a restriction on how many e-mails each domain may send out in a given hour. That limit is 250 per hour. We believe that 6000 e-mails in a 24 hour period of time is plenty.
We reserve the right to change the packages that we offer in any way without prior notice. We normally will send out an announcement when we change things but we reserve the right not to.
1. Fees
As consideration for the domain name registration
services provided by SavingWebHosting, and Directi, you shall
pay all applicable initial registration fees and renewal fees.
We register your new domain through an ICANN approved registrar
(directi.com) and you agree to pay us $14.95 US per year for
the total of the years that you are registering upon registration
and then you agree to pay $14.95 US per year after that for
every year that you use the domain. You will be notified (by
email only) when renewal fees are due or if you have a hosting
package with us for that domain, your account will be automatically
debited 30days prior to it's renewal time to be sure it gets
renewed, and it shall be your responsibility to ensure that
such fees are paid. If you do not respond or pay within the
specified time period for registrations or renewals or if
you have the charges reversed on your credit card after ordering
the domain (even though you ordered it), the ownership of
the domain will transfer to SavingWebHosting and will not
be available for purchase. You agree that SavingWebHosting
shall have no liability whatsoever with respect to any such
cancellation, and that SavingWebHosting may cancel or reassign
the domain name in the event of any delinquency or abuse of
these terms. We reserve the right to refuse any domain registration
request at our discretion. All domain registration fees are
non-refundable. Once the domain is ordered, we can not get
your money back if you change your mind.
To complete the registration process, you
must read and agree to be bound by all terms and conditions
of this Agreement, the accompanying fee schedule and dispute
policy, and any rules or policies that are or may be published
by SavingWebHosting and/or Directi. You acknowledge that SavingWebHosting
may modify this Agreement if necessary to comply with its
Agreement with the registrar and ICANN, or for any other business
purpose.
2. Dispute Policy
In applying for a domain name, you warrant
that the registration is not made in bad faith and that the
name does not conflict with another domain name. Any disputes
regarding the right to use your domain name will be subject
to the Dispute Policy. Your continued registration of your
domain name after modification to the Dispute Policy becomes
effective constitutes your acceptance of those modifications.
If you do not agree to such a modification, you may request
that your domain name be deleted. You agree that you will
be subject to the provisions specified in the Dispute Policy
in effect at the time your domain name is challenged by a
third party. You also agree that in the event a domain name
dispute arises with any third party, you will indemnify, defend
and hold SavingWebHosting , and Directi harmless.
3. Use of Your Information
As part of the domain registration process, you are required to provide certain information and to update this information to keep it current, complete and accurate. This information includes (i) your full name, postal address, e-mail address, voice telephone number, and fax number if available; (ii) the name of an authorized person for contact purposes in the case of a registrant that is an organization, association, or corporation; (iii) the IP addresses of the primary nameserver and any secondary nameserver's for the domain name; (iv) the corresponding names of those nameserver's; (v) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name; (vi) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name; (vii) the name, postal address, e-mail address, voice telephone number, and fax number if available of the zone contact for the domain name; and (viii) any remark concerning the registered domain name that should appear in the Who Is data.
You acknowledge that providing inaccurate information or failing to update information promptly will constitute a material breach of this Agreement and will be a basis for cancellation of your domain name and hosting. If you license use of a domain name to a third party, you remain responsible for providing your own full contact information and for providing and updating accurate technical, administrative, and zone contact information. You acknowledge that SavingWebHosting will make some of the information that you provide during the registration process publicly available as required by ICANN. Additionally, you acknowledge that ICANN may impose guidelines, limits and/or requirements that relate to the amount and type of information that SavingWebHosting may or must make available to the public or to private entities. SavingWebHosting will not otherwise disclose your information to any third party unless it is required to maintain your domain name. You may request a copy of your information in SavingWebHosting possession to review, modify or update such information.
4. Use Policies
SavingWebHosting reserves the right to suspend or cancel your domain name in the event that you use the domain name to send unsolicited commercial advertisements in contradiction to either applicable laws or customary acceptable usage policies of the Internet, or if you use your domain name in connection with unlawful activity. You may not transfer your domain to another registrar within sixty (60) days of obtaining the domain name through us.
5. Representations and Warranties
You represent and warrant that all information provided by you in connection with your registration is complete and accurate. SavingWebHosting makes no representation or warranties of any kind in connection with this Agreement. SavingWebHosting does not represent or warrant that registration of your domain name will immunize you from challenges to your domain name.
6. Breach and Revocation
Any breach by you of this Agreement or the Dispute
Policy must be remedied by you within 30 days of notice by
SavingWebHosting. If you fail to cure the breach, SavingWebHosting
may revoke your registration of the domain name.
You also agree that SavingWebHosting shall have the right in its sole discretion to revoke, suspend, transfer or otherwise modify a domain name registration upon seven (7) calendar days prior written notice, or at such time as SavingWebHosting receives a properly authenticated order from a court of competent jurisdiction, or arbitration award, re-querying the revocation, suspension, transfer or modification of the domain name registration.
Nothing contained in this Policy shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. The failure of SavingWebHosting to require your performance of any provision hereof shall not affect the right to require such performance thereafter; nor shall the waiver by SavingWebHosting of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
7. Agents
Client understands, acknowledges and agrees that by using the domain on or any service of SavingWebHosting client ratifies and is bound by this Agreement even if an agent (such as a webmaster, ISP, or employee) entered into this Agreement on the client's behalf, and even if client has not itself read this Agreement. Further, client is responsible for all information submitted by its agent. SavingWebHosting will not cancel this Agreement, or refund any fees paid to it, because of errors or omissions of the agent in the registration process (e.g., if such agent provides incorrect information) or because of errors or omissions in changes to Registrant's client information, without client's actual consent, as such apparent authority will suffice to bind the client. By acting on the client's behalf, such agent represents and warrants to the client and SavingWebHosting that the agent is authorized to bind client hereto and that it has fully and thoroughly advised client of the terms and conditions of this Agreement.
You agree that if you license the use of your domain name to a third party, you remain the domain name holder, and remain responsible for all obligations under this Agreement.
Violations of the SavingWebHosting system or network security are prohibited, and may result in criminal and civil liability. SavingWebHosting will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, but not limited to, the following:
1. Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
2. Unauthorized monitoring of data or traffic on any system or network without express authorization of the owner of the system or network.
3. Interference with service to any user including, but not limited to, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.
4. Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting.
SavingWebHosting reserves the right to report illegal activities to any and all regulatory, administrative, and / or governmental authorities for prosecution.
We currently do not allow IRC or IRC bots to be operated on our servers.
The client must be 18 years of age to obtain our hosting services. If a client is under the age of 18 and would like to obtain our hosting services then it is necessary for a parent or guardian to enter this agreement.
Any attempt to undermine or cause harm to a server, or customer, of SavingWebHosting is strictly prohibited.
Posting the same or similar message referencing your domain hosted with us in any way to one or more news groups (excessive cross-posting or multiple-posting, also known as "SPAM") is explicitly prohibited.
We may give you the freedom in executing CGI programs at no cost. Other providers limit their users access to CGI. We do not. The only favor we ask in return is that you respect CPU usage. It would be unfair to other users to run a program that hindered the performance of a server. We reserve the right to disable any CGI script that affects normal server operation.
No database may be used for logging of information available through our server logs. Databases are only to be used for SavingWebHosting hosted web sites, and no outside access will be granted. No cron job may run more than once every two hours and must be set up to "nice" at a value of 10 or greater.
The following scripts are not permitted to
be run on SavingWebHosting servers under any circumstance:
BitchX
bnc
eggdrop
generic-sniffers
guardservices
ircd
psyBNC
ptlink
While we do offer our resellers many things unlimited such as the following:
Un-Metered Pop3 Mail
Un-Metered Auto Responders
Un-Metered MySql DB's
Un-Metered Mailing Lists
Un-Metered Subdomains
Un-Metered Forwarding
Un-Metered FTP Accounts
excessive use of these resources will cause your account to be suspended or terminated. A warning will be issued prior to suspension and/or termination. Excessive use is defined as using more then 3% of system resources.
SavingWebHosting maintains control and any ownership of any and all I. P. numbers and addresses that may be assigned to the client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses. (you retain the ownership of your domain name and all material owned by you contained in your site.)
You agree to defend, indemnify and hold harmless
SavingWebHosting and any applicable domain name registry,
including directi.com, and the directors, officers, employees
and agents of each of them, for any loss, damages or costs,
including reasonable attorneys' fees, resulting from any third
party claim, action, or demand related to your domain name
or the use thereof. This indemnification is in addition to
any indemnification required under the Dispute Policy. We
do not own your domain name nor do we want to (unless you
do not pay for it and we have to transfer the ownership to
us - see the section on domain registration above) and we
do not claim ownership of your content. It is completely yours.
All content on your web site is considered a publication of
yours and we are not to be held responsible for anything you
present on the web through your domain in any way.
YOU AGREE THAT SavingWebHosting AND/OR Directi
WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS
THAT MAY OCCUR DUE TO (a) ANY LOSS OF REGISTRATION OF A DOMAIN
NAME, (b) THE USE OF YOUR DOMAIN NAME, (c) ACCESS DELAYS OR
ACCESS INTERRUPTIONS TO SavingWebHosting /Directi'S REGISTRATION
SYSTEM; (d) THE NON-DELIVERY OR MISDELIVERY OF DATA BETWEEN
YOU AND SavingWebHosting ; (e) EVENTS BEYOND SavingWebHosting
CONTROL; (f) THE PROCESSING OF THIS APPLICATION; (g) THE PROCESSING
OF ANY MODIFICATION TO THE RECORD ASSOCIATED WITH YOUR DOMAIN
NAME, (h) THE FAILURE OF YOU OR YOUR AGENT TO PAY ANY FEES
HEREUNDER; OR (i) THE APPLICATION OF THE DISPUTE POLICY. FURTHER,
SavingWebHosting, OR Directi WILL NOT BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND
(INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION
WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE,
EVEN IF SavingWebHosting HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN NO EVENT SHALL SavingWebHosting MAXIMUM
LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO SavingWebHosting
FOR REGISTRATION OF YOUR DOMAIN NAME DURING THE PRIOR 3 YEARS.
TO THE EXTENT APPLICABLE STATE DOES NOT ALLOW THE LIMITATION
OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR
LIABILITY IS LIMITED TO THE MINIMUM EXTENT PERMITTED BY LAW
SavingWebHosting shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from SavingWebHosting servers going off-line or being unavailable for any reason whatsoever. Further, SavingWebHosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of SavingWebHosting servers. All damages shall be limited to the immediate termination of your service. SavingWebHosting, will not be held responsible for any problems that a client's customer may have. We will always do our best to keep things running smoothly and to ensure that your web experience is the best. We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data mis-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your Account Number, Password or security authentication; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or service(s) provided under this agreement; (6) loss or liability relating to the deletion of or failure to store e-mail messages; (7) loss or liability resulting from the development or interruption of your Web site; (8) loss or liability from your inability to use our mail service; or (9) loss or liability from the use of our mail service; or (10) loss or liability that you may incur in connection with our processing of your application for our services, our processing of any authorized modification to your domain name record or your agents failure to pay any fees, including the initial registration fee or re-registration fee.
All sales/services/subscriptions are FINAL
with the exception of our 14 day money back guaranatee, no
refunds. However, if our servers or network goes down for
unexpected maintenance/our servers going off line for an unreasonable
amount of time, we will give you a credit on your next months
hosting. By activating your account with SavingWebHosting,
you agree to the above policies and disclaimer. Upon requesting
an account activation, you are required to accept these policies,
guidelines, and disclaimer and a copy of your acceptance is
forwarded along with your activation request to be maintained
within your account information.
Payment is due 15 days from receipt of invoice.
Payments not received within 3 days of the due date of invoice subjects your account to suspension.
Payments not received within 7 days of the due date of invoice subjects your account to deletion.
SavingWebHosting offers a 14 day money back
guarantee. This 30 day money back guarantee covers you in
the event that we fail to provide the services in which you
have purchased. In the event that we fail to provide you with
the services you have purchased please send e-mail to sales@savingwebhosting.com
and request your refund. Refunds will be issued within 14
days of reciept of refund request.
Refunds will not be given, simply because you
change your mind. Refunds will only be given if we fail to
provide you with the services we advertise. If you are having
a problem with your hosting, you should submit a trouble ticket
to our Support
Department, describing your problem and we will promptly assist
you. Refunds will not be given if you have not requested assistance.
Setup fees are Non-Refundable.
1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by SavingWebHosting, that you are agreeing to our TOS, AUP, and SLA. No Modifications of said contract by customer is allowed.
2. SavingWebHosting will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, AUP, SLA, and TOS. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
3. In connection with any Hosting Services,
if Customer's actual bandwidth usage in any month exceeds
allotted amount, specified in Customer's contract, Customer
will pay SavingWebHosting any additional fees as specified.
Establishment of this service is contingent
upon receipt of payment from Customer to SavingWebHosting.
Subsequent payments are due on the anniversary date of the
month for that month's service, unless customer requests all
monthly payments to be consolidated to one specific billing
date. Any additional services relative to a primary hosting
account, will be prorated to the primary hosting account's
monthly recurring billing date, along the following guidelines
of prorating methodology: (total monthly fees/ 30) * number
of days to monthly recurring billing cycle. Any setup fees
will be charged full setup fee pricing, and are applied at
time of initial request of such services.
Payment is due on the defined monthly recurring
billing date of each month. Credit cards that are declined
for any reason are subject to a $10.00 declination fee. Service
will be interrupted on accounts that reach 5 days past due.
Service interrupted for nonpayment is subject to a $200.00
reconnect charge. Accounts not paid by due date are subject
to a $7.95 late fee. Accounts that are not collectable by
SavingWebHosting will be turned over to an outside agency
for collection. If your account is turned over for collection,
you agree to pay the company a "Processing and Collection
Fee" of not less than Fifty($50.00) nor more than One
Hundred, Fifty($150.00)
SavingWebHosting may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
Account Cancellation:
All requests for canceling any service / services must be
made with at least 30 days notice but not more than 60 days
prior notice and sent by e-mail from the ORIGINAL address
used to sign up for services (as a security pre-caution).
Confirmation Receipt of cancellation will be sent within 24
hours of our normal cancellation department hours of 9AM to
5PM PST Monday - Friday.
All payments to SavingWebHosting are non-refundable. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, in SavingWebHosting's discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
SavingWebHosting shall be the sole arbiter of what is and is not a violation of these acceptable use policies. SavingWebHosting reserves the right to terminate any account at any time and for any reason. SavingWebHosting reserves the right to delete all content and files upon termination. SavingWebHosting reserves the right to withhold any pre-paid funds for any site removed for violations of these policies. SavingWebHosting ,reserves the right to refuse, cancel, or suspend service at our sole discretion.
In the event that any provision of this Agreement is deemed unenforceable or invalid, such un enforceability or invalidity shall not affect the remainder of this Agreement. SavingWebHosting may amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of SavingWebHosting as reflected in the original provision.
This Agreement and all rights hereunder shall be governed by the laws of the State of California. Any action relating to this Agreement or to your use of the SavingWebHosting site shall be brought exclusively in the courts of the state of California in the USA.
SavingWebHosting reserves the right to change the Acceptable Use Policy without prior notice or warning. Non-enforcement of any part of the Acceptable Use Policy does not constitute consent.
This Agreement, the SavingWebHosting fee schedule, the hosting terms of use and the Dispute Policy, together with all amendments or modifications to any of them, constitute the complete and exclusive agreement between you and SavingWebHosting ,and supersede and govern all prior proposals, agreements, or other communications.
All Sub-Networks and distributive hosting sites of SavingWebHosting must adhere to the above policies.
Complaints regarding Illegal Use or System or Network Security issues and complaints regarding email abuse or SPAM should be sent to our abuse team.
Failure to follow any term or condition will be grounds for immediate shut down.
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